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Wednesday, April 23, 2025

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Audible class action

SEATTLE — A federal court in Washington dismissed Audible customers’ complaint arguing the streaming service created an illegally convoluted cancellation process for its subscription service, subjecting customers to additional charges and neglecting to adequately assist them. The customers may fix their claims if they can plausibly show the confirmation email did not include terms for automatic renewals or continuous service offers.

Read the ruling here.

Categories / Briefs, Consumers, Technology

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